Terms of service

Welcome to Cuteso – Cute Things Store By shopping with us, you agree to the following terms. Please read them carefully before placing an order.

1. General

  • By accessing or using our website, you accept these Terms of Service.

  • We may update or change these terms anytime, and continued use of our site means you agree to the new terms.

2. Products & Availability

  • We do our best to show accurate product images, descriptions, and prices.

  • Colors may slightly vary due to screen settings.

  • Availability of items is subject to stock. If something you ordered goes out of stock, we’ll notify you quickly and issue a refund.

3. Pricing & Payments

  • All prices are listed in INR (₹).

  • We accept major payment methods including UPI, debit/credit cards, and Cash on Delivery (COD).

  • Discounts and offers are time-limited and may change without prior notice.

4. Shipping & Delivery

  • We offer free shipping on orders above ₹999.

  • Delivery timelines may vary depending on your location.

  • Once an order is shipped, tracking details will be shared with you.

5. Returns & Refunds

  • Returns are accepted within 6 days of delivery.

  • Free return shipping applies on approved returns.

  • An unboxing video is mandatory to initiate returns.

  • Returns are only accepted for genuine reasons such as:

    • Broken/damaged product

    • Wrong product received

    • Missing item

  • Refunds will be processed after inspection.

  • No returns for change of mind or dislike of product.

6. User Responsibilities

  • You agree not to misuse our website or share false information.

  • Any fraudulent activity (e.g., false return claims) may result in order cancellation or account suspension.

7. Liability

  • Cuteso is not responsible for delays caused by shipping carriers, customs, or events beyond our control.

  • We are not liable for indirect or incidental damages related to product use.

8. Contact Us

Have questions? We’re here to help 
Email: info@cuteso.in
Contact Form: contact form

9. Governing Law

These Terms are governed by the laws of India.

By shopping at Cuteso, you agree to these Terms of Service. Thank you for choosing us — your trust means everything!